Last updated: March 2026
1. Data We Collect
We collect information you provide during signup (name, email, business details) and call data from Twilio (caller phone numbers, transcriptions, postcodes).
2. How We Use Data
We use your data to provide AI call handling services, send SMS notifications, and improve our service. We never sell your data to third parties.
3. Data Storage
Your data is stored on secure servers. Call recordings (if enabled) are stored for 30 days. You can request deletion of your data at any time.
4. Third Parties
We share data with Twilio for voice services and Kimi (Moonshot) for AI processing. Both providers comply with GDPR requirements.
5. Your Rights
Under UK GDPR, you have rights to access, rectify, erase, and port your data. Contact support@callcaptain.co.uk to exercise these rights.
6. Contact
Questions about privacy? Contact us at support@callcaptain.co.uk